Amare · shipping & coverage

we reach all of Colombia

Every order travels in neutral packaging — no logos, nothing that says what's inside. Only you know.

Cartagena · Turbaco

same day

Same-day home delivery for orders placed before 4 pm.

Cash on delivery available: pay when the order reaches your door.

Transfer, Nequi, PSE or card also work if you'd rather prepay.

Rest of Colombia

2–5 business days

National courier to any city or town in the country.

Cash on delivery via Interrapidísimo (coverage subject to availability in your municipality) or prepaid by Bancolombia transfer, Nequi, PSE or card.

You get a tracking number to follow your order online.

Live elsewhere in the Bolívar department, or in Bogotá, Medellín or Cali? See all our coverage by city, with a dedicated page for each.

National shipping cost: free from $200,000 COP. Below that, a flat $15,000 COP to any city. In Cartagena & Turbaco we arrange the delivery over WhatsApp when we confirm your order.

estimated delivery times

Business days from dispatch (not counting the purchase day, weekends or holidays). Courier times may vary in peak season.

Destination	Estimate
Cartagena & Turbaco	Same day (orders before 4 pm)
Barranquilla, Santa Marta, Montería, Sincelejo	1–3 business days
Bogotá, Medellín, Cali, Bucaramanga	2–4 business days
Pereira, Manizales, Cúcuta, Ibagué, Villavicencio, Pasto	3–5 business days
Small towns and remote areas	4–7 business days

what your order looks like on arrival

Neutral packaging. Sealed bag or box with no logos, no branding and no description of the contents.
Discreet sender. The waybill only reads “Amare”. Nothing hints at the type of store.
Discreet billing. On your bank statement and the payment link the name is “Amare”.
Use another address. Office, a trusted friend's place or a courier pickup point — you choose where to receive.

ordering from outside Cartagena

Message us on WhatsApp, or build your cart and check out via WhatsApp.
We confirm availability, the shipping cost and the total.
You pay by Bancolombia transfer, Nequi, PSE or card (PayU), or cash on delivery via Interrapidísimo if there's coverage in your municipality.
We dispatch the same or next business day and send your tracking number.
You follow the order online until it reaches your door.

if you're not home

The courier re-attempts delivery (usually up to two more times) or holds the parcel at its nearest point for pickup with your ID. If anything looks off in tracking, message us on WhatsApp and we'll sort it out with you.

returns & warranty

For hygiene we don't accept returns of opened products, but if your piece arrives with a factory defect we replace it. Full details on returns & warranty.

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